1. Introduction

Tendermatch (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (Tendermatch.com.au) and services. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, and payment information.
• Usage Data: IP address, browser type, device information, and activity logs.
• Tender-Related Data: Business preferences, submitted tenders, and associated documents.
  
  

3. How We Use Your Information
We use the information we collect to:

• Provide, operate, and improve our services.
• Match contractors with relevant tender opportunities.
• Communicate with users about tenders, updates, and support.
• Process payments and manage accounts.
• Comply with legal obligations and enforce our Terms of Service.
  
  

4. Sharing Your Information
We do not sell your personal data. However, we may share information with:

• Service Providers: Third-party vendors who assist in running our platform (e.g., hosting, payment processing).
• Clients and Tendering Bodies: When submitting tenders on your behalf.
• Legal Authorities: If required by law or necessary to protect our rights.
  
  

5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no online service is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie settings in your browser.

7. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
  To exercise these rights, contact us at hello@tendermatch.com.au.
  
  

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and continued use of our services constitutes acceptance of any updates.

10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: hello@tendermatch.com.au
Address: 470 St Kilda Rd GF by appointment